Delayed perm fees: the hidden cost to your recruitment agency

In the world of permanent recruitment, a successful placement is often seen as the finish line. But after the candidate starts, another process kicks in—waiting to receive your perm fees.

While these fees represent a core revenue stream for many agencies, they’re not always paid quickly. In fact, delayed perm fee payments can quietly disrupt cash flow, limit growth opportunities, and create financial pressure that’s hard to ignore.

Why perm fees take time to hit your account

It’s common for perm fees to come with payment terms of 30, 60, or even 90 days after the invoice is raised. Some clients delay even further due to internal approval processes, seasonal cash flow issues, or slow admin.

During that waiting period, your agency has already invested:

  • Consultant time spent sourcing and managing the placement

  • Business development and client servicing activity

  • Overheads such as CRM systems, salaries, and commission

  • Operational costs to keep the desk running

So while the perm placement may be ‘done’, the income is far from banked.

The true cost of delayed perm fee payments

Waiting on perm fees might seem like a normal part of agency life—but the real cost is often underestimated. Aside from the immediate cash flow pressure, delayed income can prevent you from:

  • Hiring additional consultants to grow your desk

  • Investing in tools or marketing to win more business

  • Paying commissions or bonuses on time

  • Seizing time-sensitive opportunities like tenders or new clients

In short, your agency’s momentum can slow, despite having made successful placements.

How to manage the impact of slow-paying perm fees

You may not be able to control when every client pays, but you can take steps to reduce the risk and smooth your cash flow:

1. Be proactive with payment terms

Include clear perm fee payment terms in your contracts and set expectations early. Make sure your clients know when and how payment is due.

2. Improve your credit control process

Don’t let invoices sit unchased. A structured follow-up process with reminders and escalation steps can help you get paid faster.

3. Review your client mix

If a large percentage of your perm revenue comes from slow-paying clients, you may need to rebalance your portfolio to reduce risk.

4. Consider funding solutions for perm fees

Specialist finance products can advance part of your perm fees as soon as the candidate starts—so you don’t have to wait for the client to pay. This can provide more predictable cash flow and free up working capital.

Key takeaways

Perm placements are a key driver of revenue for many recruitment agencies, but they don’t always translate to immediate cash in the bank. Understanding the hidden costs of delayed perm fee payments is essential for protecting your cash flow and keeping your growth plans on track.

By combining strong credit control with flexible funding options, agencies can turn successful placements into working capital faster, and with less stress.

Struggling with slow perm fee payments?

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